About Jennifer

Strategic Design Leadership That Delivers Results

Building teams, scaling systems, and creating digital experiences that transform businesses across industries.


My Approach: Player-Coach Leadership

Most design directors choose between being strategic leaders or hands-on creators. I refuse to choose. As a “player-coach,” I build and mentor high-performing design teams while staying deeply involved in the creative work that drives results.

What this means for you:

Strategic thinking backed by hands-on execution

Design systems built for scale and consistency

Teams that deliver faster without sacrificing quality

Creative solutions that solve real business problems

The Impact I Create

For Businesses:

For Teams:

Industry Expertise That Spans Sectors

Healthcare | Quest Diagnostics
Transforming patients’ and healthcare professionals’ experiences through accessible, intuitive design systems that serve millions of users while meeting strict compliance requirements.

Financial Services | Synchrony Financial
Creating finance-specific design components and experiences that build trust and drive conversions in highly regulated environments.

eCommerce & Technology | Adobe, PayPal, Autodesk
Designing user experiences that directly impact revenue, from 63% conversion increases to seamless checkout flows.

Education | Texas International Education Consortium
Building brands and digital experiences that connect global audiences and drive international partnerships.

My Design Philosophy

User-Centered, Business-Driven
Every design decision starts with user needs, but it must deliver measurable business value. Beautiful design that doesn’t drive results isn’t strategic.

Systems Thinking
Individual components are just the beginning. I architect comprehensive design systems that scale, evolve, and empower teams to create consistently excellent experiences.

Inclusive by Design
Accessibility isn’t an afterthought—it’s fundamental to creating experiences that work for everyone while often improving usability for all users.

Data-Informed Creativity
Gut instincts and creative vision matter, but they’re most powerful when backed by research, testing, and measurable outcomes.

Beyond the Resume

When I’m not designing or leading teams, you’ll find me exploring new creative technologies, mentoring emerging designers through industry programs, or practicing my unicycling (because balance is everything in design and life). I believe in staying curious, learning continuously, and sharing knowledge that helps our entire industry grow.

I’m also passionate about the intersection of design and business strategy—how thoughtful design decisions can drive not only user satisfaction but also genuine business transformation.

Recognition & Awards:

Let’s Create Something Exceptional Together

Whether you’re looking for a Design Director to transform your team, a strategic partner to tackle complex challenges, or a creative leader to drive your next major initiative, I’d love to explore how we can work together.

Ready to Work Together?

Get my complete professional background.

Join my professional network.

Discuss your design challenges.

My portfolio showcases design solutions that deliver measurable business impact across digital platforms, experiential campaigns, and visual storytelling.

Where Strategy Meets Stunning Execution

Portfolio

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Strategic Solutions

Discover how bold design choices, informed by strategic thinking, create lasting advantages for forward-thinking companies.

View Complete Case Studies →

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Physical Experiences

Explore how I translate brand essence into tangible, memorable experiences that bridge online and offline brand touchpoints.

Explore Physical Experiences →

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Visual Storytelling

Behind-the-scenes glimpses of the strategic thinking that transforms abstract concepts into persuasive visual communications.

Discover Story Development →